Bitrix24 On-Premise


CRM Business Enterprise
Enterprise Social Network
Collaborate by email
Instant messaging and group chat
Email Connectors
External Users

Tasks and Project Management

Unlimited tasks / subtasks
Unlimited projects / Workgroups
Daily planner
Task templates
Time tracking / Workload planning
Check lists
Gantt chart
Task dependencies
Custom Fields

Document Management

Company Drive (Bitrix24.Drive)
Online Editing GoogleDocs / MS Office Online / Office 365
Document Search (incl. content)
Version History
Document Sharing
Custom Access Rights
Document Lock

Planning, Reporting and Time Management

Calendars (Personal and Shared)
Two way sync with iOS, Android, Google, Outlook calendars
Work reports
Time management
Meetings and Briefings

CRM and Sales Automation

Lead and contact management
Email Marketing
Sales Automation
Sales Team Management
Recurring invoices
Recurring deals
Sales Funnels and Reports
Multiple Sales Pipelines Unlimited Unlimited Unlimited
IP-Telephony / Phonecall recording
Import / Export
Marketing Automation
Custom automation rules
Advertising Automation
CRM Web Forms Unlimited Unlimited Unlimited
CRM record conversions
Advanced duplicate search
CRM change history

Open Channels

Sessions unlim
Open Channels
Live Chat
Chat to CRM
Microsoft Bot Framework
Distribute to Everybody
Client ratings
Remove Bitrix24 branding
Supervisor ratings
OC Access Permission


Rent local and
toll free phone numbers
Relay number
Unlimited incoming lines
Phone call routing
Phone call transfer
PBX integration
VoIP phone set support
Internal extensions
Phone hours
Greeting and
voice mail recordings
Callback widget
Phone call recordings
Automatic dialer
Simultaneous call to all available employees
Call quality evaluation
Call source tracking (marketing)
Custom telephony permissions

HR and Employee Management

Employee Directory and OrgChart
Absence Chart and Leave Management
Customizable Employee Profiles
Employee Self Service
Gamification / Employee Engagement
Company Pulse
Company news and announcements
Access Limit by IP
Own Logo
Records Management (Lists)
Own Domain Name
Company news and announcements
Job Board / Resume Management
eLearning and Knowledge Management
Multiple Divisions

Workflow Automation

Visual Business Process Designer
Automatic Task Creation
Social BPM
Approvals (Assets, Expenses, etc)
Helpdesk & Ticketing

Bitrix24 Apps

iPhone and iPad app
Android smartphone / tablet app
Windows / MacOS desktop apps
App Marketplace
Rest API

Customization And Integrations

Backend Controls
CMS and Source Code
Mobile App Source Code
External Data Feeds
Active Directory, SSO, MS Exchange, Sharepoint Sync


Onboarding Assistance 1 year
1 year
1 year