Bitrix24 Cloud

 

Subscription Free Plus CRM+ Standard Professional
Communication users (chat and Activity Stream) Unlimited Unlimited Unlimited Unlimited Unlimited
Business tool users (tasks, CRM, calendars, Drive, workflows) 12 24 6 50 Unlimited
Online storage 5 GB 24 GB 50 GB 100 GB Unlimited
Onboarding assistance first 16 days
Technical support
Desktop app
Mobile app
Markeplace apps
Communications
Users Unlimited Unlimited Unlimited Unlimited Unlimited
Business tools users 12 24 6 50 Unlimited
Admins 1 2 2 5 Unlimited
Shared menu
Activity Stream
Video announcements
Collaborate by email
Announcements
Polls
Appreciation badges
Chat
Chat, audio and video calls
Group chats (public and private)
Drive
Online storage 5 GB 24 GB 50 GB 100 GB Unlimited
Personal/Group/Company drives
Cross device synchronization
One Drive, Google Drive, Dropbox, Box integrations
Online editing in GoogleDocs, MS Office Online
Local editing (MS Office, OpenOffice, LibreOffice)
In text search
Access rights
Public file sharing
Public folder sharing
Restrict public sharing
Document lock
Trash bin
Version history 3 Unlimited Unlimited Unlimited Unlimited
Calendars
Personal/Group/Shared calendars
Event planner
Sync with external calendars
Workgroups
Public and private groups
Projects
Groups with external users Unlimited Unlimited
Time and Reports
Absense chart
Worktime and reports
Worktime tracking
Work reports
Meetings and briefings
Company portal
Company structure
Employee directory
Employee directory export in Excel
Sync with Outlook, CardDAV
Workflows
Activity stream workflows
Business Process designer
Records management Unlimited
Tasks and Projects
Kanban
Planner
Gantt chart (timeline)
Projects
Notifications
Checklists
Reminders
Delegating
Task time tracking
Task templates
Email to task
Task to email
Rate task
Task control
Report builder
Automation and triggers
CRM, workflow, calendar, drive integration
Limit task planning to workday/workhours
Task dependencies 5 Unlimited Unlimited Unlimited Unlimited
Custom fields in tasks
Template sharing
Task automation
Trash bin
Restore deleted tasks
CRM
Leads, Contacts, Companies, Deals Unlimited Unlimited Unlimited Unlimited Unlimited
Data Import/Export (CSV)
Migration from other CRM
Kanban in CRM
Sales target
History
Mobile CRM
CRM slider panel
CRM timeline
Custom fields in CRM
Custom sections in CRM
Stage dependent fields
Google Maps
Observers
Chat inside CRM
Multichannel CRM
Telephony
Email
Social networks and messengers
Sites and landing pages
Website live chat
Website forms
Callback form
Card scanner 12 24/mo 100/month 50/mo Unlimited
Chat to CRM 100/mo Unlimited Unlimited Unlimited Unlimited
Import emails to CRM last 3 days last 3 days Unlimited last 3 days Unlimited
Other channesl via RestAPI
Leads
Convert leads to contacts, deals, companies
Custom lead stages
Custom lead sources
Client management
Contacts
Companies
Custom contact/company type
Custom industries
360 degree view
Contact import/export
Duplicate control
Deals
Pipelines 1 1 Unlimited 10 Unlimited
Change pipeline
Recurring deals
Custom pipleline stages
Custom deal types
Convert deal to quote or invoice
Resource booking 6 12 Unlimited 24 Unlimited
Repeat deals and leads
Document builder
Invoices and online payments
Custom invoice statuses
Recurring invoices
Online invoices
PDF invoices
Email invoices
Invoice templates
Paypal
Quotes
Custom quote statuses
Convert quote to invoice or deal
Quote template
CRM activities
Tasks
Emails
Meetings
Calls
Call lists
Conversation recording
CRM communications
Inbound/outbound emails from CRM
inbound/outbound calls from CRM
Inbound/outbound messaging from CRM
Inbound/outbound SMS texting from CRM
Product catalog
Taxes
Currencies
Product properties
Measurement units
CRM website forms and chat widget
Active website forms Unlimited Unlimited Unlimited Unlimited Unlimited
Public form/chat page
Website widget
Remove “Powered by Bitrix24” branding
CRM Automation
Triggers
Rules for leads
Rules for deals
Webhooks
Custom rules
Workflow designer
Reports
Preconfigured reports
Custom report builder
CRM Access rights
Role based access rights
CRM access log
Marketing
Bulk emails 5 000/mo 15 000/mo 35 000 / month 50 000/mo 1 000 000/mo
Bulk SMS
Voice broadcasting
Bulk messaging
Rest API
Integrated telephony
Phone number rental limit 1 number 3 numbers Unlimited Unlimited Unlimited
Display own number in caller ID.
Connect PBX via Rest API
Connect PBX via SIP-connector Kysy lisätietoa Kysy lisätietoa Kysy lisätietoa Kysy lisätietoa Kysy lisätietoa
Inbound/Outbound lines Unlimited Unlimited Unlimited Unlimited Unlimited
Call routing
Call transfer
VoIP phone sets
Call intercepts
Internal extensions
Workhour settings
Voicemail and greetings
Call recording 100/mo Unlimited Unlimited Unlimited Unlimited
Telephony access rights
Automatic dialer
IVR (voice menu) 2 levels 2 levels Unlimited
Call quality evaluation
Queue groups 1 Unlimited Unlimited Unlimited Unlimited
Queue group size 3 Unlimited Unlimited Unlimited Unlimited
Call to all distrtibution mode
Call source tracking
Additional CRM features
Extended duplicate search
Open channels
Channels 1 2 Unlimited Unlimited Unlimited
Social networks and mobile messengers
Save to CRM 100/mo Unlimited Unlimited Unlimited Unlimited
Routing
Workhour settings
Conversation transfer between employees
Conversation transfer between channels
Greetings and automatic replies
Contact information capture
Canned replies
Website chat 1 2 Unlimited Unlimited Unlimited
Route chat to all distribution mode
Client convesation rating
Supervisor conversation rating
Open channel access rights  –
Analytics report
Statisitics
Export to Excel
Webmail
2 way email sync
Inboxes per user 1 2 10 5 10
Shared inboxes 3 inboxes  Unlimited Unlimited Unlimited
Email import limit last 3 days last 7 days 30 days last 30 days Unlimited
Email to task
Email to CRM
Sites and landing pages
Online storage 5 GB 24 GB 50 GB 100 GB Unlimited
Sites 1 5 10 10 Unlimited
Web pages Unlimited Unlimited Unlimited Unlimited Unlimited
Use own domain name
Site templates
Copy web pages
Google Analytics
Google Maps
CRM website forms
Live chat widget
Callback request form
Remove “Powered by Bitrix24” branding
Account settings
Two factor authorization (OTP)
Restrict access by IP address
Add your own logo
Online Store
Stores 1 1 1 10 Unlimited
Orders Unlimited Unlimited Unlimited Unlimited Unlimited
Products 100 1000 3000 5000 Unlimited
Revenue Unlimited Unlimited Unlimited Unlimited Unlimited
Transaction processing 0 % 0 % 0 % 0 % 0 %
SKU
Sets and bundles
Variable prices
Discount templates
Discount builder
Coupons
Cumulative discounts
Automation rules
Payment processing
Shipping costs calculator
Stock management
Inventory management (documents)
External marketplaces
Miscellaneous
Custom account URL (own domain name)
Backup restore
Disable OTP for admin
Move Bitrix24 account to another zone